Our Commitment to Web Accessibility

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Our goal is to ensure that visitors with disabilities can browse our website with the same level of ease, independence, and enjoyment as all other users. We work to achieve this by following the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards.

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Accessibility Features on Our Site

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To support accessibility and improve user experience, we have implemented the following adjustments:

• Enabled accessibility tools to identify and correct potential issues

• Defined clear page structure and heading hierarchy

• Added alternative text to images

• Ensured sufficient color contrast throughout the site

• Reduced excessive motion and animation

• Ensured compatibility with assistive technologies such as screen readers and keyboard navigation

• Set the site’s language for proper screen reader support

• Organized content in a logical, readable order

We continue to review and update our site as needed to maintain accessibility standards.

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Third-Party Content

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Some parts of our site may use third-party platforms or features such as scheduling widgets, embedded forms, or external links that are outside our control. While we strive for full accessibility, we cannot guarantee accessibility compliance for third-party tools.

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Accessibility at Aura Studio & Café

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At our physical location, we work to ensure a comfortable and accessible experience for all guests. Accessibility accommodations at our facility include:

• Ground-level entrance

• Accessible parking spaces

• Clear walkways and open floor plan inside the studio and café

• Staff assistance available upon request

If you require any additional accommodations during your visit, please let us know we’re happy to help.

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Requests, Feedback & Assistance

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If you encounter accessibility difficulties on our site or need further support, please reach out. We take accessibility seriously and respond to all inquiries promptly.

Accessibility Contact:
Aura Studio & Café
Phone: [Insert Phone Number]
Email: aurastudioandcafe@gmail.com

We appreciate your feedback and your patience as we continue improving our online accessibility for everyone.

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LIABILITY WAIVER

Aura Studio & Café – Liability Waiver & Release Form
Effective Date: November 13, 2025

By booking any class, session, or esthetics service at Aura Studio & Café (“the Studio”), you acknowledge and agree to the following terms:

Assumption of Risk

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I understand that participation in Pilates, yoga, hot classes, fitness activities, stretching, and esthetics services involves inherent risks, including but not limited to:

• Muscle strain, sprains, or injuries

• Heat exposure or dehydration (for hot classes)

• Allergic reactions to products or treatments

• Skin irritation, redness, or sensitivity

• Slips, falls, or accidental injuries

I voluntarily choose to participate and assume full responsibility for any risks or injuries.

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Health Disclosure

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I confirm that:

• I am physically able to participate in classes or receive treatments.

• I have disclosed any medical conditions, injuries, allergies, or limitations.

• I will update the Studio if my health status changes.

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Release of Liability

I release Aura Studio & Café, its owners, instructors, estheticians, employees, and contractors from all liability for injuries, accidents, or reactions that may occur, except in cases of proven negligence.

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Hot Classes

I understand that hot Pilates/yoga classes take place in heated environments and may increase my risk of:

• Dizziness

• Fainting

• Dehydration

• Overexertion

I will hydrate appropriately and listen to my body.

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Property Damage

The Studio is not responsible for lost, stolen, or damaged items.

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Photo/Video Release 

I grant permission to use photos or videos for marketing unless I decline in writing.

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Acknowledgment

By booking, I confirm I have read, understood, and voluntarily agree to this Liability Waiver.

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2. CANCELLATION & NO-SHOW POLICY

Effective Date: November 13, 2025

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Group Classes (Pilates, Yoga, Hot Classes)

• Cancelling within 6 hours of the class = late cancellation fee

• Not showing up = no-show fee

• Fees are automatically charged to the card on file.

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Esthetics Appointments

• Must cancel or reschedule at least 24 hours in advance

• Late cancellations = 50% service fee

• No-shows = 100% of the service cost

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Membership Hold

• Memberships may be frozen once every 6 months for medical, travel, or emergency reasons.

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Repeat Policy Violations

Repeated no-shows or late cancellations may lead to account suspension.

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3. BOOKING POLICY

Effective Date: November 13, 2025

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Classes

• Online reservations are required.

• Arrive 5–10 minutes early; late arrivals may not be admitted for safety.

• Must check in upon arrival.

• Capacity-based scheduling spots are not guaranteed without a reservation.

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Esthetics Appointments

• A valid payment method must remain on file.

• New clients may be asked to complete a health intake form.

• Clients under 21 must have parent/guardian consent.

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Packages & Memberships

• Non-transferable

• Non-refundable

• Expire as listed at the time of purchase

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4. REFUND & RETURN POLICY

Effective Date: November 13, 2025

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Classes & Sessions

• All class purchases, private sessions, and packages are non-refundable.

• Expired classes cannot be extended unless approved for medical reasons.

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Memberships

• Membership fees are non-refundable once processed.

• Cancellation must occur before the next billing date.

• No partial-month refunds.

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Retail (Café & Boutique Items)

• Unopened and unused items may be returned within 7 days with receipt.

• Final sale items include: consumables, skincare, supplements, and discounted products.

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Esthetics Services

• No refunds for completed services.

• If dissatisfied, corrections may be offered at management’s discretion.

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5. MEDIA CONSENT FORM

Effective Date: November 13, 2025

By attending the Studio, I acknowledge:

• Photos and videos may be taken for marketing.

• I grant permission to use my image unless I notify the Studio in writing.

• No compensation will be provided.

• Images may be used on social media, website, and promotional materials.

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6. WEBSITE DISCLAIMER

Effective Date: November 13, 2025

• All information on this site is for informational purposes only.

• Class and service results vary by individual.

• Nothing on this site constitutes medical advice.

• Users participate in activities at their own risk.

• The Studio makes no guarantees regarding outcomes, results, or transformations.